Responsible Gaming
Our Commitment
ShoeJack Lottery is committed to providing a safe and responsible gaming environment. We believe lottery should be an enjoyable form of entertainment, not a financial burden or source of stress.
Know Your Limits
Responsible gaming means:
- ✓ Only gamble what you can afford to lose
- ✓ Set time and money limits before you start
- ✓ Never chase losses
- ✓ Don't gamble when upset or depressed
- ✓ Balance gambling with other activities
- ✓ Never borrow money to gamble
Warning Signs of Problem Gambling
Be aware of these warning signs:
- • Spending more money or time than intended
- • Arguing with family or friends about gambling
- • Feeling guilty or anxious about gambling
- • Finding it hard to stop or control gambling
- • Neglecting work, family, or personal needs
- • Borrowing money or selling possessions to gamble
Self-Exclusion Options
If you need a break from gambling, we offer self-exclusion programs:
Short-term exclusion: 24 hours to 3 months
Long-term exclusion: 6 months to indefinite
Contact our support team to activate self-exclusion.
Help & Support Services
Gambling Help Online
Free, confidential support available 24/7
Phone: 1800 858 858
Website: gamblinghelponline.org.au
Gambler's Help
Face-to-face counselling and support groups
Website: gamblershelp.com.au
Lifeline Australia
Crisis support and suicide prevention
Phone: 13 11 14
Tips for Staying in Control
- ✓ Treat gambling as entertainment, not as a way to make money
- ✓ Set a budget and stick to it
- ✓ Set a time limit for gambling sessions
- ✓ Take regular breaks
- ✓ Don't gamble under the influence of alcohol or drugs
- ✓ Find other recreational activities you enjoy
Protecting Minors
It is illegal for anyone under 18 years of age to participate in lottery games. We have strict age verification procedures in place. Parents and guardians should:
- • Keep lottery tickets out of reach of children
- • Not buy lottery products as gifts for minors
- • Educate children about responsible attitudes toward gambling